Privacy Policy

1. Introduction

Welcome to Real Collagen Fit – Glowmy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or use our services.

2. Information We Collect

• Personal Data: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you register, place an order, or subscribe to our newsletter.
• Usage Data: We automatically collect information related to your device, browser type, IP address, and browsing behavior through cookies and other tracking technologies.

3. How We Use Your Information

We use your data for the following purposes:

• Providing and Improving Services: To process orders, manage your account, and improve your overall experience.
• Communication: To send order updates, promotional emails, and respond to customer inquiries.
• Analytics: To monitor website usage and trends to enhance our services.

We do not sell, trade, or otherwise transfer your personal data to third parties except as required by law or as necessary to fulfill your requests (for example, processing payments through trusted third-party providers).

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences; however, disabling cookies may affect the functionality of our website.

5. Data Security

We implement a variety of security measures to safeguard your personal information. Despite our efforts, please note that no method of transmission over the internet is entirely secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and update your personal data.
• Request the deletion of your data (subject to certain legal exceptions).
• Object to or restrict the processing of your data.

To exercise these rights or if you have any concerns about your data, please contact us at support@realcollagenfit.com.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

Terms of Use

1. Acceptance of Terms

By accessing or using the Real Collagen Fit – Glowmy website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with these terms, please refrain from using our website.

2. Use of the Website

• Lawful Purposes: You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of or restrict the use of this site by any third party.
• Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

3. Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is the property of Real Collagen Fit – Glowmy or its content suppliers and is protected by intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

4. User Conduct

You agree not to:

• Introduce harmful software or engage in activities that might damage the website.
• Use the website to transmit spam or any content that is abusive, harassing, or otherwise objectionable.
• Attempt to bypass or undermine our security measures.

5. Disclaimer of Warranties

The website and its content are provided “as is” without any warranties of any kind, either express or implied. Real Collagen Fit – Glowmy does not guarantee that the website will be error-free, secure, or uninterrupted.

6. Limitation of Liability

In no event shall Real Collagen Fit – Glowmy be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of, or inability to use, the website. This limitation applies regardless of the nature of the claim.

7. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction in which Real Collagen Fit – Glowmy operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the appropriate courts.

8. Changes to the Terms

We reserve the right to modify these Terms of Use at any time. Updates will be posted on this page with a new effective date. Your continued use of the website after any changes signifies your acceptance of the new terms.

9. Contact Information

For any questions regarding this Privacy Policy and Terms of Use, please contact us at:

• Email: support@realcollagenfit.com
• Phone: +1 0800 723 885

1. Overview

Thank you for shopping with Real Collagen Fit – Glowmy. We are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, our policy below outlines the steps you can take to return or exchange your item.

2. Eligibility for Returns and Exchanges

• Return/Exchange Period: You may request a return or exchange within 30 days of receiving your order.
• Item Condition: Items must be unused, unwashed, and in their original packaging with all tags attached. Items that show signs of wear, damage, or alteration may not be eligible for return or exchange.
• Non-Returnable Items: Gift cards, downloadable products, and any items explicitly marked as non-returnable at the time of purchase cannot be returned or exchanged.

3. How to Initiate a Return or Exchange

• Contact Us: To begin the process, please email our customer service team at support@realcollagenfit.com or call +1 (123) 456-7890.
• Return Authorization: Our team will provide you with a Return Authorization Number (RAN) and detailed instructions on how to send back your item.
• Packaging: Please securely package the item to avoid any damage during return shipping.

4. Refunds and Exchanges

• Refunds: Once your returned item is received and inspected, we will notify you of the refund status via email. Refunds will be processed to the original method of payment within 7-10 business days.
• Exchanges: If you opt for an exchange, we will ship the replacement item once the returned product has been approved. If there is any price difference between items, it will be adjusted accordingly.
• Shipping Costs: Please note that original shipping fees are non-refundable. However, if the return or exchange is due to an error on our part or a defective product, we will cover the shipping costs.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with a description of the issue and photos, if possible. We will provide you with instructions for returning or exchanging the item at no extra cost.

6. Policy Updates

We reserve the right to modify this Exchange and Return Policy at any time. Any changes will be posted on this page, and the updated policy will become effective immediately upon posting.

7. Contact Information

If you have any questions or need further assistance regarding our Exchange and Return Policy, please do not hesitate to reach out to us:

• Email: support@realcollagenfit.com
• Phone: +1 0800 723 885